In the fast-paced world of sports and hospitality, efficiency isn’t just a goal—it’s a game changer. At Clear Cool, we’re proud to share how our innovative solution has transformed the behind-the-scenes operations at Newcastle United, setting a new benchmark in stadium service excellence.
A Bold Vision for a Complex Challenge
Newcastle United faced a significant challenge with a labour-intensive glassware washing process following home matches. The existing system, although functional, required extensive manual effort and disrupted workflow. Recognising the opportunity for transformation, Barrie our Head of Commercial met with the Sodexo team and proposed a comprehensive review of the entire operation. His recommendation was to adopt a Reverse Osmosis (R.O.) solution that would eliminate the need for manual polishing, streamlining the entire process.

Innovative Solutions and Seamless Execution
After a detailed survey of the existing operations, we compiled a comprehensive proposal complete with technical drawings. Once the project was awarded to Clear Cool, our team executed the installation with precision, ensuring that the match-day operations remained uninterrupted. The installation featured:
- Removal of outdated equipment and storage systems
- A bespoke pre-wash sink unit paired with integrated storage solutions
- Deployment of state-of-the-art pass-through washers in a linked twin set configuration
- Implementation of advanced R.O. water treatment packages
- Integration of an energy capture solution that repurposes generated heat to optimise water heating
Remarkable Results and Measurable Impact
Since the installation, the benefits have been striking:
- Optimised Workflow: The new design maximises space utilisation and streamlines the washing process.
- Labour Efficiency: The innovative system has significantly reduced the reliance on manual labour, freeing up staff to focus on more strategic tasks.
- Improved Working Conditions: By lowering ambient heat and eliminating condensation issues, the work environment has become much more comfortable.
- Enhanced Energy Efficiency: The integrated energy recovery solution not only cuts operating costs but also supports sustainable practices.

Nass our Clear Cool Service Supervisor remarked, “This project exemplifies our commitment to innovation. We transformed a labour-intensive process into an efficient, state-of-the-art operation without disrupting the match-day experience at Newcastle United.”
Looking Ahead: Pioneering the Future of Stadium Operations
This large-scale installation is more than a technical upgrade—it’s a statement of leadership. By integrating cutting-edge technology with thoughtful design, Clear Cool is setting the pace for operational excellence in the stadium and hospitality sectors. We’re excited about the possibilities this project opens up for future innovations and invite industry professionals and partners to connect with us to explore how our solutions can drive success in their operations.